The do's and don'ts of a disaster

This is a quick tip guide in case of a flood to take some prevantive steps before a restoration service arrives.



  • If safe to do so, turn off circuit breakers supplying electricity to any effected areas
  • Make a complete list of damaged items
  • Take a lot of pictures
  • Contact your insurance company BEFORE clean up begins
  • Tell your insurance claim agent you will be using Eagle Restoration for your disaster clean up and repair.


  • Attempt to clean up standing water yourself
  • Open windows
  • Don't wait to call for services. Every hour water, mold, and other contaminants remain increases the potential for damage to the structure and adds to repair costs.
  • If you had to evacuate the structure.  DO NOT re-enter until emergency responders certify that it is safe to do so.

Mold remediation: A DIY no-no.

If you look at your local big box super stores, there are so many chemicals and products that are meant to eliminate or slow mold growth.  You could always go the old school route and just bleach everything- however do it yourself mold remediation is normally a waste of time and money, here's why.  


Firstly, mold and mildew is the same thing. We've have always called surface bloom mildew because that's what our parents called it and their parents called it. Fact is, mildew doesn't exist, 'mildew' is mold. Typically, you're not going to call a restoration company to take care of the mold that blooms on your window sill when condensation collects. Yet, we need to understand why mold does what it does. Its a living organism, it needs three major things to grow: Moisture, food source, lack of air movement. In some cases the lack of air movement is a non-factor if the spore count is out of control. In order to destroy a living organism like mold that attaches itself to anything as a food source you must eliminate it's means to grow and multiply. In many cases you will see mold forming on drywall from a leak. The drywall is it's source of food- eliminate it.  Drywall is inexpensive to repair, but if the mold gets out of control and starts to take over an entire room- now it is becoming expensive.  Spraying a chemical on mold from a big box store or professional grade is not going to eliminate mold over the long term. There are very few cleaners and chemicals out there that will eliminate mold- most present a health hazard and are to be applied, wire brushed off, HEPA vacuumed clean, wiped again, then dehumidifiers are placed to dry the area. The method of removing mold I just described is for removing mold from areas you simply cannot remove like framing and trusses. If there is mold on drywall- remove that section, check the insulation behind it, replace that too and move on. This is more cost effective in the long term and you will thank me later. The second thing you need to do is fix the source of the leak obviously or/and dehumidify the area. Why did this happen in the first place? Have your roof inspected, foundation inspected, etc. Why do you have a humidity problem? Is it just destined to be? Can it be prevented? Skilled restoration technicians and home inspectors can answer all these questions.


So cliff notes:
- Mold growing on drywall or an easily repairable surface needs to be removed and replaced
- Eliminate the moisture problem/dehumidify the room or area.
- DO NOT USE BLEACH or any of

the other mold chemicals- most of these chemicals are preventatives anyway.
- Fix leaks
- Have your home inspected or mold tested
- Call a professional- it never hurts to get another opinion

Preventing Rushing Waters

During heavy down pours, if dilligent, you can prevent flooding or at least slow it.  If there is fair notice, sand bags at lower level doors/windows.  Boarding up of windows, digging trenches to redirect water. If you have roof issues, catching the water at the highest point of the leak is best so there isnt drywall and insulation damage. Sometimes there is nothing you can do, if you see flooding happening, call us and we'll begin to prepare and dispatch after the down fall or storm has passed.

Roof Damage?

Eagle Restoration has many roofing vendors that we trust in different areas of the state of Georgia.  If you have major roof damage from a storm, or major leaks, call your restoration company first.  We know and trust many roofing companies, picking one out of the phone book or off a random web search isn't recommended.  If you have a good roofer, use them, if not call us.  We can get one dispactched quickly and have them work with your insurance company so the mitigation will start right away.  After which, we can access the interior damage and take care of that.

Schedule A Consultation Today!

Please call us at: 678.714.0445 or use our contact form.


Eagle Restoration


Gainesville, GA 30507

Office Hours

Monday - Saturday 8am-5pm

24/7 Emergency Hotline:

678.714.0445 EX:3

IICRC Certified Firm

AMRT– Applied Microbial Remediation Technician
ASD– Applied Structural Drying Technician
WRT– Water Damage Restoration
SRT– Fire & Smoke Restoration
HST– Health and Safety Technician
OCT– Odor Control
CPT– Carpet Repair & Reinstallation
CCT– Carpet Cleaning
CRT– Color Repair
UFT– Upholstery & Fabric Cleaning


*IICRC is a nationally recognized non-profit company approved by the EPA and many major insurance companies in the US

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